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Aerovia Travel · Travel

Multi-city booking experience

A rebuilt booking flow that raised completed bookings 27% on mobile.

Industry
Travel
Services
Website Redesign, Web Application, UI/UX Design
Stack
Next.js · Node.js · Redis · Cloudflare
Timeline
7 months
Region
Europe

+27%

mobile booking completion

-64%

search-to-results latency

-33%

support contacts per booking

97

Lighthouse performance

01

The challenge

Aerovia's booking funnel leaked hardest on mobile: slow fare searches, a seven-step checkout, and error states that stranded travelers mid-purchase. Paid traffic was profitable on desktop and underwater on phones.

02

The solution

We redesigned the funnel around momentum — instant cached fare results, a three-step checkout with saved traveler profiles, and recovery paths for every failure mode (expired fares, payment retries, session restore).

03

Architecture & engineering

Edge-cached search results with Redis-backed fare freshness; optimistic UI over resilient booking APIs; the whole flow instrumented so every drop-off has a named cause and an owner.

04

The outcome

Mobile completion rose 27%, fare-search latency fell nearly two-thirds, and the paid-media team turned mobile campaigns back on profitably within a quarter of launch.

Services used

How we did it

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